About Emergency Medical Services Bureau 

The Emergency Medical Services Bureau (EMS) is dedicated to the provision and support of the Toledo Fire and Rescue firefighter E.M.T.-Basic’s and E.M.T.-Paramedics who provide care to citizens of Toledo who have become injured or acutely ill. The bureau provides quailty care through professionally trained personnel and the use of modern emergency equipment.


All Toledo Firefighters are certified Emergency Medical Technicians (EMT’s). New recruits are provided a 130-hour EMT-Basic course as part of their initial training. Recruits are then required to pass the National Registry of EMT’s exam for State certification. Our members have the opportunity to receive advanced training to the level of certified EMT-Paramedic as department needs change. Continuing education is provided by the TFRD Training Bureau. This training enables personnel to maintain required certifications, while at the same time improving the level of care provided to the citizens of Toledo. Continuing Education for paramedics is currently provided by Lucas County Emergency Medical Services and enables paramedics to maintain required certifications.

Basic Life Support Response (BLS)

The Toledo Fire and Rescue Department (TFRD) uniformed personnel are trained to a minimum level of Emergency Medical Technician- Basic. These Firefighters/EMT’s provide Basis Life Support (BLS) first response to citizens and visitors of Toledo. The TFRD, in 2007, instituted a new service to the citizens in the form of BLS transport. This service has enabled fire personnel to respond, treat and transport those people in our city who are in need of basic emergency care.

Automatic External Defibrillator

All Toledo Fire and Rescue apparatus are equipped with the most advanced pre-hospital cardiac monitoring equipment available and trained personnel to operate them. According to the American Heart Associations 2018 annual report, the occurrence of non-traumatic cardiac arrest in the out-of-hospital environment is a major health concern that strikes down approximately 356,461 people annually, 90% are fatal. The American Heart Association has promoted the “chain of survival” concept. The chain of survival outlines the patient’s best chances of surviving a cardiac arrest and living a viable and productive life. The four links in the chain of survival are early access, early CPR (cardio pulmonary resuscitation) ,early defibrillation (AED) and advanced care. The third link in the chain of survival is the accessable AED. Toledo Fire and Rescue Department is committed to having AED’s on all units to be utilized for life saving defibrillation in the event of a cardiac arrest.

Advanced Life Support Response (ALS)

Advanced life support response in Toledo is a cooperative effort between TFRD and Lucas County, which provides equipment with tax dollars generated from Lucas County residents. TFRD Paramedics staff six Lucas County Life Squads and numerous ALS capable response units that are located throughout the City of Toledo. Their mission is to reach the patient and begin the provision of ALS care in a safe, efficient and expedient manor.

Medics on Bikes (MOB)

The Medics on Bikes program utilizes TFRD firefighters and eight (8) mountain bikes to provide EMS coverage at large scale events throughout the city. This allows for rapid response of personnel into congested areas that would not be easily accessible to mobile response units. Examples of such events are fireworks, parades and numerous events that are held on Toledo’s riverfront.

Quality Assurance

The Toledo Fire and Rescue Department will exhaust all efforts to ensure that the best possible service is being provided to citizens of Toledo.

Notice of Privacy Practice

The City of Toledo Fire and Rescue Department (“the Department”) is required by law to maintain the privacy of certain confidential health care information, known as Protected Health Information (“PHI”), and to provide you with a notice of its legal duties and privacy practices with respect to your PHI.  The Department is required to abide by the terms of the version of this Notice currently in effect. The Department is also required to notify affected individuals following a breach of unsecured PHI. To see the entire document click: Notice of Privacy Practice


Emergency Medical Services Bureau Staff

Deputy Chief James Price was appointed to the Toledo Fire and Rescue Department on September 11, 1992 after completing his Associate Degree in Fire Science at Owens Community College. He received his paramedic certification in 1997 and was promoted to the rank of Lieutenant in 1998. He served the department in the Communications Bureau until transferring to Field Operations where he served as a relief officer on “B” Platoon and later as the shift officer at fire station #11 on “A” Platoon.

Deputy Chief Price was promoted to Captain in 2005 and remained in Field Operations as a relief officer on “A” Platoon until 2009 when he accepted an assignment as station commander at fire station 18 on “B” Platoon. While at station 18, he completed the department’s Confined Space Training. In 2007, he graduated Magna Cum Laude with a BS in Public Safety from Siena Heights University. Also in 2007 he obtained his State Fire Instructor’s certification.

In 2010, Deputy Chief Price was promoted to Battalion Chief and then to Deputy Chief on November 2, 2018. He is a 2015 graduate of the Executive Fire Officer Program at The National Fire Academy and he completed his MS in Executive Fire Leadership and Disaster Preparedness from Grand Canyon University in 2017. Chief Price is currently assigned as the Deputy Chief of the Fire Prevention Bureau and EMS Bureau.


Battalion Chief Allison Armstrong was appointed to the Toledo Fire & Rescue Department on July 21, 2000. Promotion to Lieutenant was in 2010, to Captain in 2011, and to Battalion Chief on September 27, 2019. Battalion Chief Armstrong earned her E.M.T.-Paramedic Certification in May of 2008.

Battalion Chief Armstrong holds a Bachelor of Nursing from Mercy College and  a Master of Health Informatics from University of Cincinnati. She is a State of Ohio Certified Fire Safety Inspector, and a Fire Service Instructor. Battalion Chief Armstrong is also a member of the federally deployable Ohio-1 Disaster Medical Assistance Team based out of Toledo, Ohio, which provides medical treatment to those affected by disasters.


Acting Captain Zakariya Reed was appointed to the Toledo Fire & Rescue Department on March 25, 1996.  On July 7, 2008, he received his E.M.T.-Paramedic certification, and on June 26, 2015 he was promoted to Lieutenant.

During his career Lieutenant Reed has served at stations 9, 16, 17, and Life Squad 3. His current assignment is as Acting Captain in the Toledo Fire & Rescue Department Emergency Medical Services Bureau.


Lieutenant Tamra Powell was appointed to the Toledo Fire & Rescue Department on July 20, 2001.   On May 5, 2002, she received her E.M.T. Paramedic certification, and on July 11, 2017 she was promoted to Lieutenant.

During her career Lieutenant Powell has served at stations 6, 5, 13, & 9s.  Her current assignment is supervisor of ESO and billing operations in the EMS division of the Toledo Fire & Rescue Department Emergency Medical Services Bureau.


Emergency Medical Services Bureau

One Government Center, Suite 1710
Toledo, Ohio 43604
Phone: 419-245-1275
Fax: 419-936-2917